“Stop answering your phone until you and your staff know how to use the dang phone!” Many years ago, I opened an ISA conference seminar with that quote. The audience looked puzzled, then I told them I was going to play a tape (yea, it was that long ago) of appraisers answering the phone. The […]

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Changes to USPAP 2020-2021 There are many important changes to USPAP that go into effect on January 1st 2020.  Every professional appraisal must comply with these new revisions. Leon Castner ISA-CAPP, a Certified USPAP Instructor and the Senior Partner at National Appraisal Consultants, explains one of them. “One big USPAP change that goes into effect on […]

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Marketing and Selling Your Appraisal Services – A New Game Plan The Person Property Appraisal Climate is Changing. The landscape of today’s appraisal business world looks nothing as it did just two years ago.  As the leader of your appraisal company (no matter how big or small) you now face new problems and pressures:    – More […]

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Knowing how to sell and market appraisal services is critical to your success — Especially in today’s economy. James Gamble of Proctor and Gamble made this statement many years ago. No offense to our soap-making friends and clients – – but is it true? How much of the success of any item or service is […]

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Stay ahead of your competition, discover the required USPAP changes, and update your resume with the 2020-2021 USPAP Standard!! Your Instructor, Leon Castner, is the former Director of Education for lSA, and an AQB certified instructor.  Leon will provide you with a clear understanding and test preparation of USPAP, and how it applies to your personal property […]

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Join Brian Kathenes, for an absolutely free, live-stream webinar:“Appraising Autographs, Manuscripts, & Historical Documents – Identifying Phonies, Fakes, Forgeries”  When: September 10th, 2019Time: 8:00PM Eastern time  Sponsored by The Manuscript Society.  Brian will a share some of the most famous and intriguing phonies, fakes, and forgeries in the autograph collecting world.  Brian’s webinars are always lively, interactive, informative, and educational. Discover […]

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2018 – 2019 USPAP Personal Property 7 & 15-Hour Classes You need to stay ahead of your competition, to survive and thrive. Discover the required USPAP changes, and update your resume with the 2018-2019 USPAP Standard!! Your Instructor is Leon Castner. He’s the former Director of Education for lSA, and an AQB certified instructor.  Leon will provide you […]

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